Steveston Creative is an internationally-trusted LED Neon lighting studio based in beautiful Victoria, BC on Canada's West Coast.

Steveston Creative was founded in early 2019 by husband and wife duo, Emmett and Hannah Gallagher who are still the proud owners of Steveston Creative today.

Fast forward to 4+ years later and Steveston Creative has establised itself as a reliable supplier for custom LED Neon art and signage in Canada, the US, and worldwide.

Steveston Creative is well-renowned for it's premium-quality LED Neon signs, excellent customer service, original designs, clear communication, and the reliabilty of our signs and our team.

Our custom signs have been prominently featured in popular wedding publications such as Vogue India, Green Wedding Shoes, Rocky Mountain Bride, and WedLuxe to name a few. We are trusted suppliers to notable brands such as TED, Off-White, Swatch, Marriot, and many more.

With respective backrounds in design, architecture, theatre, and construction, our team has the design chops and technical skills to bring your ideas to life in light!

Our goal at Steveston Creative is to light-up the those important life occasions and elevate your favourite spaces with our handcrated, illuminated art.

If you would like to know more about Steveston Creative, you can read through our About Us page.

Ready to get started? Head over to our handy Sign Customiser to design your very own sign!

Looking for something a little more complex, you can fill out our Custom Project Form and we will get back to you witin 24-48 hours!

If you are looking for some social proof of our high-quality signs, you can visit our Instagram feed, TikTok profile, or read some of our Google Reviews.

Want to get in touch with us directly? You can email us at info@stevestoncreative.com or give us a call on +1 (604) 360-6078. (We're real people; we will respond!)

Yes! Steveston Creative is a legitimate business run by real people and legally registered in the province of British Columbia, Canada.

Co-Founded in 2019 by husband and wife team Emmett and Hannah Gallagher, Steveston Creative has since established itself as a trusted source for Custom and Rental LED Neon signs.

Steveston Creative designs and fabricates custom LED Neon signs that can be shipped worldwide and also offer LED Neon rentals for weddings and events in Vancouver and Victoria, BC, Canada

If you are looking for some social proof of who we are and what we do, you can visit our Instagram feed, TikTok profile, or read some of our Glowing Google Reviews.

Want to get in touch with us directly? You can email us at info@stevestoncreative.com or give us a call on +1 (604) 360-6078. (We're real people; we will respond!)

Not all LED Neon signs are created equal... At Steveston Creative, we refer to our products premium-quality LED Neon signs becuase they are just that. We use only the highest qualilty materials, fabrication methods, and quality control processes to ensure your custom sign will be safe, reliable, perfectly-crafted, long-lasting, and beautiful!

We are so confident about the outstanding quality of our signs, that we offer an unmatched 36 month (3 year) warranty on all custom products; that's three times more than the industry standard!

Below are some other reasons why customers like you choose Steveston Creative:

• Free Shipping: Worldwide. Our signs ship whereever the light touches at no cost to you!
• Fast Turnaround: The standard turnaround for a custom signs is 2-4 weeks from final approval. We are also able to produce rush orders in 10-14 days for an additional fee.
• On Time: Every time. We have never missed a deadline for a custom sign yet, and we're not going to start now. If you sign doesn't make it for your deadline after we agreed on the date, we'll give you a full refund for your sign.
• Original Designs: No tired rip-offs here. Steveston Creative is very intentional to design unique signs just for you. All the designs and photos you see on our Site have been designed and made by our team. Out of principle, We will never replicate the designs or work of another LED Neon vendor.
• Piece of mind: In the unlikely event that your sign arrives damaged after shipping, we will fabricate and ship out a brand new sign to you, no qustions asked.
• Price Match: Think you've found a LED Neon sign of similar quality eleswhere (unlikely); send us the quote and we will match it or beat it!
• Free remote dimmer and wall-mounting hardware: Don't sweat the small stuff! We provide all the things you need to get your sign up and running as soon as you get it.
• Durability: Our premium-quality fabrication method uses LED Neon that is securely adhered to the sign backer to ensure it will never come off. Lower quality fabrication methods use LED Neon that is simply pushed in place without glue.
• Handmade: No robots here! The high-quality fabrication method we use means that all signs are carefully fabricated by hand, one piece at a time. We do use specialty equipments like lasers and CNC routers to cut out the backer for our signs.
• Safety: All our signs are fire and safety rated for the country they will be used in (UL and RoHS for North America and CE for Europe). Our signs are cool to the touch, will not overheat, and do not contain gases like traditional glass neon signs.
• Energy Efficient: Our LED Neon signs are low voltage (12V) and plug into any outlet with the power supply provided. Due to the low voltage, our signs consume very little power when compared to a high-voltage traditional glass neon sign.
• Long Lasting: The high-quality LEDs we use in our signs are rated for 50,000 - 60,000 hours of use. To put it in perspecitve, that is 5-6 years of use if your sign were to be left on 24/7. We recommend turning your sign off at night and when nobody is present in the room, which would extend the lift of your sign to 10+ years.
• Lightweight: LED Neon signs are light weight (typically less than 10lbs) and portable, which makes them ideal for weddings, events, tradeshows, or just moving house.
• Easy to install: Our signs come with pre-drilled holes in the backer and free wall-mounting hardware. The sign can be mounted easily without the need for a specialist installation team. We recommond using the hardware provided by us for all long-term installations.
• Controllable: Our LED Neon signs ship with a free remote dimmer that can be used to adjust the brightness and mode of your sign.
• Low maintainence: Our LED Neon signs require little to no maintainence other than perhaps a dust with a soft, dry cloth every now and then.

Now that you know the facts, you can head over to our Sign Customizer and design your very own sign.

Alternativley, you can fill out our Custom Project Form or reach out via email to info@stevestoncreative.com

If you are looking for some social proof of who we are and what we do, you can visit our Instagram feed, TikTok profile, or read some of our Glowing Google Reviews.

LED Neon Flex (or LED Neon for short) is a versatile, modern, and less costly alternative to traditional glass neon.

LED Neon uses LED strip lights encased in a smooth, continuous, flexible silicone (or PVC) jacket. This jacket evenly diffuses the light from the LEDs to mimic the appearance of traditional neon tubes.

Unlike traditional glass neon, LED Neon very flexible, durable, and can easily be bent and shaped into any design or pattern when mounted on a solid backer (typically acrylic).

Want so see some examples of LED Neon signs in action; our Instagram profile should give you all the inspiration you need!

Steveston Creative specialises in premium-quality LED Neon signs and art commonly used in the following applications (although we are not limited to those!):

• Weddings
• Personal Celebrations
• Corporate Events
• Business Logos
• Retail & Storefront Signage
• Tradeshows
• Home Decor
• Commercial Interiors
• Residential Interiors
• Art Installations
• TV and Movie Props
• Styled Photo Shoots
• Wearable Decor (Headbands)

Yes; LED neon signs are very safe!

Steveston Creative signs exclusively use power supplies for our signs that are fire and safety rated to suit the country they will be used i.e. UL and RoHS for North America and CE for Europe.

LED Neon signs are designed to be energy-efficient, durable, and safe for indoor use. Signs can be safely used outdoors, too but this requires a more in-depth fabrication method and outdoor rated power supply (all of which we can provide upon request).

LED neon signs use low voltage LED strip lighting internally (12V), which makes them safer to operate than traditional neon signs that use high voltage power supplies.

LED Neon signs do not contain any gases that could leak, which makes them safer for both the environment and human health.

LED neon signs are cool to the touch; they do not generate heat or pose a fire hazard. Our signs are constructed with premium-quality ,durable materials that are resistant to impact and vibration, which makes them less likely to break or shatter.

Like using any electrical product, care should be taken when using a LED Neon sign. Below are some steps you should follow before using your sign:

• Check for any damage to the sign, chord, and/or power supply. Do not turn on the sign if any damage is found.
• Chord safety: signs should be installed in locations were the chord and sign are not within reach of young children as this can lead to entanglement, injury, or death.
• Sign should be protected from heat and/or moisture/dampness. (Outdoor-rated signs and power supplies are avaible upon request)
• Do not leave sign turned on when unsupervised i.e. switch off the sign at night before going to sleep and before leaving your home or business.
• Do not leave the remote control unattedend within reach of children; the remote is battery powered and can cause harm to a baby or young child if swallowed.

Overall, LED neon signs are a safe if used correctly under our recommended conditions with the power supplies and hardware provided by Steveston Creative.

Yes; Steveston Creative signs exclusively use high-quality power supplies that are fire and safety certified to suit the country they will be used i.e. UL and RoHS for North America and CE for Europe.

LED Neon Flex (or LED Neon) is a versatile, modern, and less costly alternative to traditional glass neon.

LED Neon uses continuous LED strip lights encased in a smooth, flexible silicone (or PVC) jacket. This jacket evenly diffuses the light from the LEDs to mimic the appearance of traditional neon tubes.

Unlike traditional glass neon, LED Neon very flexible, durable, and can easily be bent and shaped into any design or pattern when mounted on a backer (typically acrylic).

Below are some benefits of LED Neon over Glass Neon:

- Cost: Glass Neon is significantly more costly to purchase, install, maintain, and repair. LED Neon signs are less expensive to purchase, do not need a professional to install, required minimal maintainece, and have a lifespan of 50,000+ hours!

- Durability: LED Neon signs use flexible silicone strips mounted on either arcylic of a clear flexible backer and are much less prone to damage and cracking than a glass neon sign.

- Safety: LED Neon signs are low voltage, remain cool to the touch, will not buzz, and are very durable. Glass neon is high voltage, can heat up, and is more prone to cracking and breaking. All our LED Neon signs use power supplies that are safety rated for the counrty they will be used in.

-Installation: LED Neon signs arrive with a solid backer that can be mounted directly to a wall or hung from above. LED Neon signs are lightweight and do not require a professional installation team. Glass neon signs typically require a professional installation team due to their heavy, fragile nature and special power requirements.

- Maintainance: LED Neon signs require little to no maintainance other than a dust with a soft cloth every now and then. Glass neon signs are more prone to cracks, breakage, leaking gas and as such, are require more maintainance from trained professionals.

- Portable: LED Neon signs are pre-mouted on a solid backer so they can easily be taken down and moved withouth the need for a professional team.

- Light quality: Glass neon has a distint vintage glow than some value. LED Neon signs have the ability to be dimmed easily with a remote control and can be brighter than a glass neon sign.

- Lifespan: LED Neon signs are rated to last for 50,000+ hours (that's 5-6 years if left on full-time). We typically recommend turning of your sign at night light any other light to extend the life of your sign to 10+ years.

- Noise and Heat: LED Neon signs are low voltage (12V output) which means they remain cool to touch and will not buss or make noise like a glass neon sign can sometimes do.

Yes, it is possible to create an outdoor-rated LED Neon sign that can be mounted outside or may be subject to water exposure.

IMPORTANT: unless you specifically request an outdoor-rated sign at checkout or when ordering a custom sign through email, your sign will be rated for indoor use only. Please note that our standard signs are not watertight and should not be exposed to wet weather, extreme heat or cold or be placed in locations such where they might get wet.

Our outdoor signs come with and IP67 waterproofing rating. An IP rating is a certification proving a product meets a certain standard of water and dustproofing/resistance. IP67 products are protected from contact with harmful dust and protected from immersion in water with a depth of up to 3.3 feet (1 meter) for up to 30 mins. They are NOT for underwater use.

Steveston Creative signs exclusively use high-quality power supplies that are fire and safety certified to suit the country they will be used i.e. UL and RoHS for North America and CE for Europe.

For standard size signs (less than 8ft wide), a single power supply will be provided with your order. The power supply will plug into the standard wall outlet for your country.

Standard Steveston Creative signs come with a 4-5ft long thin, transparent cable that is attached directly to the bottom righthand side of the sign. This thin cable connects to our standard power supply that typically has 4-5ft of black cable length. In total, your sign will have between 8-10ft of chord lenght from the sign itself to your nearest outlet.

Steveston Creative does NOT recommend hardwiring your sign to your building electrial system; to do so may void our manufacturer's warranty.

Generally, Steveston Creative signs are powered by plug-in power supplies that plug directly into a standard wall outlet.

It is possible for our signs to be battery-powered, but we do not recommend the use of batteries for long term use.

The size of your sign paired with the length of time you need it to be turned on will determine whether or not it can be powered by a battery for your event. Please contact us to find out if your custom design is suitable for a battery pack.

Yes; don't sweat the small stuff! Being able to adjust the brightness of your sign is really helpful, particularly for photos.

Steveston Creative provides a free remote-controlled dimmer with ALL custom LED Neon sign orders.

The remote control can be used to turn your sign on or off, adjust the brightness, and adjust the mode for your sign (from solid, to flicker, flash, or pulse).

If you have ordered a RGB (colour-changing) LED Neon sign, your remote-control will also be used to adjust the colour of your sign.

You will need to provided 2-3 x AAA batteries when you get your sign, depending on the model of your remote control. (We're not allowed to shipped batteries).

We're so glad you asked!

At Steveston Creative, we offer a few different ways to order a custom LED Neon sign. The option you choose will depend on what kind of sign you are looking for:

Looking for a text-based sign using one of our popular fonts?

Perfect; there's no better place online than our Customizer! We’ve made it super intuitive while giving you the perfect range of options from popular fonts, colours, and backers to bring your idea to life in LED Neon!

Looking for a text-based sign using your own font/handwriting ?

No problem! If the options in our online customiser are not exactly what you had in mind, you can fill out our Custom Graphic/Logo form. Once the completed form is submitted, we will get back to your request in 24-48 hours with a free quote and mock-up of your custom sign!

Looking for a custom logo or graphic sign?

We can do that! The best way to get a quick and accurated quote is to fill out our Custom Graphic/Logo form. Once the completed form is submitted, we will get back to your request in 24-48 hours with a free quote and mock-up of your custom sign!

You prefer to send an email instead of filling out online forms?

We get that! If you want to reach out to us directly via email, you can do so at info@stevestoncreative.com

Please include the following information in your quote request email:

• Your name
• Business name (if applicable)
• Email address
• Contact number
• Shipping location (postcode as a minimum)
• Date needed (our standard lead time is 2-4 weeks)
• Number required
• Estimated size required (we can provide options if you're not sure)
• Preferred font(s)
• Preferred colour(s)
• Preferred backer material
• Preferred backer shape
• Upload image of design (high quality images or vector-based files are preferred)
• Estimated budget (providing a budget will help us recommend the best options to suit your budget)

Once you have provided the above information via email, we will get back to you with a free quote and mock-up within 24-48 hours.

You prefer to talk to someone in person rather than sending an email?

Let's chat! We're more than happy to hop on a phone call or video call to discuss your project. Feel free to give us a call at +1 (604) 360-6078. We're real people; we will answer! (p.s. we're on PST on Canada's west coast, so you can bear that in mind when planning your call)

All custom-designed and pre-designed items purchased from Steveston Creative, are handmade to order just for you! i.e. we do not carry pre-made, ready-to-ship inventory. As such, below are the respective turnaround options when placing a custom order with Steveston Creative:

Option 1: Standard order (2-4 week turnaround, including delivery from final approval, outsourced build) This is the default order method when a customer purchases a pre-designed or custom designed order is placed on our Site.

Option 2: Rush order (8-14 business days turnaround, including delivery from final approval, outsourced build). Rush orders are by request only when the customer selects this option on our Site when placing an order and agrees to the associated rush order fee. Rush order availability may vary during peak seasons due to high demand and increased shipping times.

Option 3: In-house order (4-6 week turnaround, including delivery from final approval, in-house build). Unlike our "Standard" and "Rush" order options that are outsourced to our trusted fabrication partners, our in-house orders are made on location at our studio in Victoria, BC, Canada. In-house orders are subject to availability depending on our capacity at the time of order and are by written request only via email to info@stevestoncreative.com . In-house orders are also subject to a 10-20% mark-up on the standard cost; this should be taken into consideration when choosing an in-house build. 

(Note: fabrication and shipping times may vary during peak seasons, or during unforeseeable events, such as a global pandemic. Steveston Creative is not responsible for delayed shipping once the order has left our studio on time).

At Steveston Creative, we are so committed to getting your custom sign to you on time, that we offer a 100% money back guarantee in the highly unlikely case that your neon sign does not arrive on time for your event! You'll get to keep your sign, too, no questions asked! (Thankfully, we have never had to employ this guarantee since we have never been late, but it's there to show you how much confidence we have in our process!) 

Nope; we can do it all!

There is pretty much no limit to what we can turn into a custom LED Neon sign.

Looking for a custom logo or graphic sign?

We can do that! The best way to get a quick and accurated quote is to fill out our Custom Graphic/Logo form. Once the completed form is submitted, we will get back to your request in 24-48 hours with a free quote and mock-up of your custom sign!

You prefer to send an email instead of filling out online forms?

We get that! If you want to reach out to us directly via email, you can do so at info@stevestoncreative.com

Please include the following information in your quote request email:

• Your name
• Business name (if applicable)
• Email address
• Contact number
• Shipping location (postcode as a minimum)
• Date needed (our standard lead time is 2-4 weeks)
• Number required
• Estimated size required (we can provide options if you're not sure)
• Preferred font(s)
• Preferred colour(s)
• Preferred backer material
• Preferred backer shape
• Upload image of design (high quality images or vector-based files are preferred)
• Estimated budget (providing a budget will help us recommend the best options to suit your budget)

Once you have provided the above information via email, we will get back to you with a free quote and mock-up within 24-48 hours.

You prefer to talk to someone in person rather than sending an email?

Let's chat! We're more than happy to hop on a phone call or video call to discuss your project. Feel free to give us a call at +1 (604) 360-6078. We're real people; we will answer! (p.s. we're on PST on Canada's west coast, so you can bear that in mind when planning your call)

Absolutely, we can!

The best way to get a quick and accurated quote is to fill out our Custom Graphic/Logo form. Once the completed form is submitted, we will get back to your request in 24-48 hours with a free quote and mock-up of your custom sign!

You prefer to send an email instead of filling out online forms?

We get that! If you want to reach out to us directly via email, you can do so at info@stevestoncreative.com

Please include the following information in your quote request email:

• Your name
• Business name (if applicable)
• Email address
• Contact number
• Shipping location (postcode as a minimum)
• Date needed (our standard lead time is 2-4 weeks)
• Number required
• Estimated size required (we can provide options if you're not sure)
• Preferred font(s)
• Preferred colour(s)
• Preferred backer material
• Preferred backer shape
• Upload image of design (high quality images or vector-based files are preferred)
• Estimated budget (providing a budget will help us recommend the best options to suit your budget)

Once you have provided the above information via email, we will get back to you with a free quote and mock-up within 24-48 hours.

You prefer to talk to someone in person rather than sending an email?

Let's chat! We're more than happy to hop on a phone call or video call to discuss your project. Feel free to give us a call at +1 (604) 360-6078. We're real people; we will answer! (p.s. we're on PST on Canada's west coast, so you can bear that in mind when planning your call)

We sure can, with UV printed backers!

UV printing is an effective way to add sharp, vibrant coloured images, logos, or text on the backer of your LED Neon sign. UV printing is available on any acrylic and can be printed in any colour. If you need a specific colour just provide us with your Pantone code or CMYK breakdown and we can match it! It’s excellent for capturing finer details like gradients or elements of your design that may be too small and intricate for LED Neon.

Looking for a custom logo or graphic sign?

The best way to get a quick and accurated quote is to fill out our Custom Graphic/Logo form. Once the completed form is submitted, we will get back to your request in 24-48 hours with a free quote and mock-up of your custom sign!

You prefer to send an email instead of filling out online forms?

We get that! If you want to reach out to us directly via email, you can do so at info@stevestoncreative.com

Please include the following information in your quote request email:

• Your name
• Business name (if applicable)
• Email address
• Contact number
• Shipping location (postcode as a minimum)
• Date needed (our standard lead time is 2-4 weeks)
• Number required
• Estimated size required (we can provide options if you're not sure)
• Preferred font(s)
• Preferred colour(s)
• Preferred backer material
• Preferred backer shape
• Upload image of design (high quality images or vector-based files are preferred)
• Estimated budget (providing a budget will help us recommend the best options to suit your budget)

Once you have provided the above information via email, we will get back to you with a free quote and mock-up within 24-48 hours.

You prefer to talk to someone in person rather than sending an email?

Let's chat! We're more than happy to hop on a phone call or video call to discuss your project. Feel free to give us a call at +1 (604) 360-6078. We're real people; we will answer! (p.s. we're on PST on Canada's west coast, so you can bear that in mind when planning your call)

Yes!

When you send us an quote request, Steveston Creative will use the details you provided to send an initial mock-up of your sign along with your quote.

If you decide to proceed with ordering your custom sign, our team will work with you to finalise the design for your custom sign. Once payment has been recevied, you will receive a final design for your review and approval before anything goes into production.

Steveston Creative will not provide logo design services and/or final fabrication drawings without having recevied payment from the cleint first.

Once you have approved the final design for fabrication, we are no longer able to change the design. Our custom signs go directly into production immediately after the design has been approved.

Steveston Creative signs use premium-quality materials, power supplies, and processes in all of our custom signs.

We are able to maintain competitive pricing thanks to the high volume of clients that trust us to create their signs every day.

Think you have found another vendor that create equally-high quailty signs for less than us? Send us a copy of the like-for-like quote and we'll either match it, or beat it!

The pricing for our custom LED Neon signs depend on the following factors:

• Required turnaround time
• Overall size
• Sign complexity
• Amount of LED Neon used
• Type of LED Neon used (single colour or RGB)
• Backer material
• Number of signs required

Given the wide range of factors involded in pricing out a LED Neon sign, we recommend reaching out at info@stevestoncreative.com for a custom quote. We will get back to you in 24-48 hours with a free quote and mock-up.

Our custom LED Neon signs can be as small as 1" wide (for something tiny like a single dot)... all the way up to infinity... Ok, well, maybe not to infinity, but we can make very very very large signs!

The most popular size for personal custom LED Neon signs is between 3ft-6ft wide. Signs over 6ft long are generally split into smaller sections (usually about 3ft-4ft wide) to minimize the chances of damage during shipping and installation.

For very large signs, 10ft-50ft long, the signs are split into multiple sections, too. Each part of the sign fits together seamlessly and the joints are not visible once the signs are turned on.

The limiting factors for how big we can make a custom sign include, available space, turnaroud time, your budget, and design limitations etc. If none of those are an issue, there is no limit to how large we can go!

Yes, always!

Whether you order a custom sign from our online Customizer, fill out our Custom Graphic/Logo, or send us a quote requst via email, you will always recieve a final design for approval before anything is fabricated.

Once you have approved the final design for fabrication, we are no longer able to change the design. Our custom signs go directly into production immediately after the design has been approved.

If you are looking to create your own text-based sign, there is no better place online than our handy Customizer tool!

We have curated 18 of our most popular fonts for you to choose from including, cursive, serif, sans serif, monospaced, and outlined.

If the fonts provided are not exactly what you had in mind, no problem! We can work with almost any font, character set, or writing style, even someone's own handwriting!

You can fill out our Custom Graphic/Logo form and add the font/image you had in mind we will get back to your request in 24-48 hours with a free quote and mock-up of your custom sign!

Alternatively, you can send us an email to info@stevestoncreative.com with your preferred font and the other details of your custom sign!

Steveston Creative has a total of 22 single colour LED neon options to choose from. All 22 options have high quality LED strips inside that correspond to it's colour i.e. a red LED Neon sign has red LED strips inside.

We also offer a RGB (colour-changing) LED Neon option for an upgrade fee. Our RGB signs come with a free remote control that allows you to cycle through the colours, adjust the brightness and mode, and turn your sign on and off.

Of the 22 single colour options, 10 of them have a coloured silicone jacket i.e. the visible silicone on the outside matches the colour of the LED strip lights inside. This means that the sign will appear coloured (but not illuminated) even when the sign is turned off. LED Neon with the coloured jacket tends to be stronger and more vibrant than colours with the white jacket.

The remaining 12 colours have white silicone jackets on the outside i.e. the visible silicone on the outside of the LED strips is white. This means that the sign will look white when the sign is turned off. LED Neon colours with the white jacket tend to be more muted and soft than colours with the coloured jacket.

A great way to compare the different colour options is to play around with them on our handy Customizer tool! If you would like to see some real life examples of our colours, our Instagram feed (@stevestoncreative) is the perfect place to get some inspiration! (We typically list the sign colour in the post caption for your reference).

Below is a list of our 22 standard single colour options:

• Colour 1 - Scarlet (Red with colour jacket)
• Colour 2 - Candy (Red with white jacket)
• Colour 3 - Hot Pink (Pink with colour jacket)
• Colour 4 - Ballet (Pink with white jacket)
• Colour 5 - Azalea (Light pink with colour jacket)
• Colour 6 - Bubblegum (Light pink with white jacket)
• Colour 7 - Tiger (Orange with colour jacket)
• Colour 8 - Peach (Orange with white jacket)
• Colour 9 - Canary (Yellow with colour jacket)
• Colour 10 - Lemon (Yellow with white jacket)
• Colour 11 - Gold (Gold yellow with colour jacket)
• Colour 12 - Honey (Gold yellow with white jacket)
• Colour 13 - Spring (Green with colour jacket)
• Colour 14 - Mint (Green with white jacket)
• Colour 15 - Cobalt (Blue with colour jacket)
• Colour 16 - Azure (Blue with white jacket)
• Colour 17 - Aqua (Ice blue with colour jacket)
• Colour 18 - Arctic (Ice blue with white jacket)
• Colour 19 - Magenta (Purple with colour jacket)
• Colour 20 - Lavender (Purple with white jacket)
• Colour 21 - Cool White (Cool white with white jacket)
• Colour 22 - Warm White (Warm white with white jacket)

All of our LED Neon signs are mounted on a backer that holds the lighting design in place and provides a solid substrate so the sign can be mounted/hung.

We offer a wide range of backer options to suit various applications. Sometimes the materials and shape of your backer will be dictated by the design of your sign and how you intend to use it. If you're not sure which backer option to choose, we are happy to provide suggestion that best suit your sign.

Below is a list of our available backer options:

• Acrylic (clear is the most popular, we can also do black, white, silver mirror, gold mirror, opaque colours, transparent colours). Acrylic backers are stiff and rigid and can can be cut-to-shape, rectangular, on a removable stand, or in a sealed acrylic box. Acrylic can be used on both indoor and outdoor signs (providing you request for your sign to be outdoor-rated)
• Semi-flexible backer (clear is the only colour option at present). Our semi-flexible backers are made from a thermoplastic polymer resin that makes them very durable and flexible. They are not as rigid as acrylic and as such, are not ideally suited to applications where the sign need to hold itself up (freestanding). Our flexible backers are for indoor use only since they are not as UV stable as acrylic. The primary benefit of the flexible backer is that it can be cut to match the design of the LED Neon exactly, making the backer almost invisible. The flexible backer can be cut-to-letter, cut-to-shape, rectangular, or round.
• Wood/metal backers: It is possible for our signs to be mounted to painted metal or wood backers. We do not offer this as a standard option. If you would like to requrequest this option, please email us directly at info@stevestoncreative.com

Yes! If you would like the option of making your sign freestanding, we can do the following:

• Removable acrylic feet: This involves creating 2-4 small slots at the bottom of your sign to recieve 2-4 removable acrylic feet.
• Removable acrylic base: This involves creating a rectangular base with a long slot to recieve your sign. The outline of your sign backer will be adjusted to accommodate base.
• Open acrylic box: This option involves adding a sheet of clear acrylic to the front face of your sign with a 1-1.5" gap between created by standoff hardware. The sign would still be open at the sides and would stand by itself.
• Closed acrylic box: This option involves adding a secondary sheet of clear acrylic to the front face of your sign with a 2"-4"gap between. The sides of this sign would be enclosed with clear acrlyic, but not waterproof.

Steveston Creative's custom LED Neon signs are made using premium -quality LED strip lights that are fully encased in a silicone jacket. LED Neon signs are designed to mimic the look of traditional glass neon signs with a lower cost and a lower chance of damage to the sign. The process of creating LED Neon signs involves the following steps:

- Design: Our team will take your logo, text, and/or illustration into our design software to map out the location of the LED Neon strips. In this step, we will selected the colours, backer material, and backer shape for your sign.

- Cutting the backer: Once the design is approved, our first step is to etch the location of the LED Neon onto the face of the backer. The backer is then cut to the desired shape and mounting holes added using either a CNC router of a CO2 laser.

- Cutting and Bending: The LED Neon is then cut to the appropriate length and formed to match the design of the sign.

- Assembly: The LED Neon is attached to the backing using a specialist adhesive.

- Wiring: The LED Neon strips are wired together with thin clear wires and a power chord is attached to the end of the sign.

- Power: Our signs are connected to a safety rated power supply. The size and output of the power supply will depend on the amout of LED Neon used in your sign.

- Testing: Once the sign is assembled, we test the sign, power supply, and remote dimmer for 24-72 hours to ensure it meets our quality assuarance standards.

- Shipping: once your sign is complete and has been tested, we securely package up the sign ready for shipping.

All of our LED Neon signs are designed by our team at our studio in Victoria, BC, Canada.

To better serve the needs of our large international customer base, Steveston Creative has fabrication studios in both Canada (in-house builds) and China (outsourced builds).

Steveston Creative is one of the very few LED Neon vendors that has the knowledge, skillset, and equipment to produce signs in-house aswell as having the ability to outsource signs our trusted fabrication partner in China to meet high demand and quick turnaround times.

The quality of our in-house Vs. outsourced builds are identical in all ways. We have a rigorous quality assurance proccess to ensure the signs produced in both locations are of identical, exceptionally-high quality. To-date, we have never receved a complaint about the quality of either option, and we have never received a report of a sign malfunctioning either.

As a standard, all signs purchased directly on our site (either pre-designed or custom designed) will be made and shipped from our fabrication studio in China.

In-house orders are by request via email only and are subject to availability at the time of the request. To request an in-house build, customers must email info@stevestoncreative.com. If our team has the capacity to accept an in-house build our team will work with you to process your order. Please note that the cost of an in-house build is higher than an outsourced build; this should be taken into consideration when requesting an in-house build

Depending on your location and which of our locations your sign is shipped from, your sign may be subject to import duties when it enters your country. Import duties are typically charged between China and Canada, but not between China and the US. Import duties typically range from $30 - $50 CAD but can vary depending on the value of your sign and your location. Steveston Creative does not have any bearing on the amount of duties charged.

Unless otherwise stated, it is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. For more information on taxes, duties and customs regulations please contact your local customs office directly.

If you decide not to pay for the customs fee, the parcel will eventually be returned to us. Please note, this will void your ‘100% money back’ on-time guarantee.

Orders returned to our warehouse due to unpaid customs duties/foreign taxes will be re-sent to the customer at their expense. Refunds and cancellations will not be made due to a customer’s non-payment of any relevant customs duties, foreign taxes, or other fees.

All of our LED Neon signs are mounted on a backer that holds the lighting design in place and provides a solid substrate so the sign can be mounted/hung.

We offer a wide range of backer options to suit various applications. Sometimes the materials and shape of your backer will be dictated by the design of your sign and how you intend to use it. If you're not sure which backer option to choose, we are happy to provide suggestion that best suit your sign.

Below is a list of our available backer options:

• Acrylic (clear is the most popular, we can also do black, white, silver mirror, gold mirror, opaque colours, transparent colours). Acrylic backers are stiff and rigid and can can be cut-to-shape, rectangular, on a removable stand, or in a sealed acrylic box. Acrylic can be used on both indoor and outdoor signs (providing you request for your sign to be outdoor-rated)
• Semi-flexible backer (clear is the only colour option at present). Our semi-flexible backers are made from a thermoplastic polymer resin that makes them very durable and flexible. They are not as rigid as acrylic and as such, are not ideally suited to applications where the sign need to hold itself up (freestanding). Our flexible backers are for indoor use only since they are not as UV stable as acrylic. The primary benefit of the flexible backer is that it can be cut to match the design of the LED Neon exactly, making the backer almost invisible. The flexible backer can be cut-to-letter, cut-to-shape, rectangular, or round.
• Wood/metal backers: It is possible for our signs to be mounted to painted metal or wood backers. We do not offer this as a standard option. If you would like to requrequest this option, please email us directly at info@stevestoncreative.com

Important: The information below is a recommendation only. Steveston Creative is not responsible for the wall mounting and/or installation of any of our products unless we have been specifically hired by the client to install the sign(s) in person.

Steveston Creative signs are surprisingly simple to install and do not require a professional installation team. Depending on the size of your sign, they can typically be installed by 1-2 people with minimal tools in about 10-20 minutes.

On average, our signs weigh between 5-10lbs per section of sign. Unless specifically requested by the customer, all signs come with pre-drilled mounting holes in the sign backer. The holes can be used to mount the sign directly to a wall using the free stand-off hardware provided by Steveston Creative. The mounting holes can also be used to hang the signs from above or tie it back to a structure.

For wall mounting, our recommended and safest option is to permanently attach the sign to the wall using the free stand-off hardware, wall plugs, and screws provided with your sign. To install the sign, you will need: A pencil, a drill with a 1/8" diamter drill bit, a hammer, and a thin Phillips head (+) screwdriver. Below are the steps required to install your sign on an interior (drywall) wall:

• Hold the sign in place on the wall and mark the location of the pre-drilled mounting holes onto the wall with a pencil.
• Remove the sign from the wall and drill the holes in the wall with the 1/8" diameter drill bit.
• Use a hammer to gently hammer the plastic wall plugs into the holes you just drilled.
• Use the thin screwdriver to screw the long barrel of the stand-off hardware into the wall using the screws provided.
• Once all barrels are installed, lift up the sign and hold it in place. Screw the aluminum screws through the pre-drilled holes in the sign and into the hardware on the wall. (Note: each stand-off comes with two thin plastic washers. There should be one of these washers on each face of the acrylic backer when scrweing the sign to the wall.
• Once the signs is installed, clean it with a soft dry cloth and run the power chord along your preferred path to a safe location out of reach of young children and animals.

3M Command Strips: Steveston Creative does not recommend the use of 3M Command strips to permanently attach your sign to a wall. 3M Command strips can sometimes fail with too much weight or heat causing the sign to fall of the wall and break or potentially hurt someone.

3M Command Strips are an acceptable method to temporarily attach the sign to a wall (or other smooth surface) for a short period or time such as a wedding day or other 1-2 day events.

Steveston Creative is not responsible for any damage to your sign as a result of improper installation and/or maintenance that do not follow our installation guidelines.

Where possible, our LED Neon signs should be cleaned using a soft, dry cloth or a soft feather duster. Do not use any abrasives on your sign as it will scratch the sign backer and LED Neon jacket.

If your sign is particularly dirty, you can use a very lightly dampened soft cloth with a little bit of dish soap to remove the excess dirt.

If you happen to get adhesive residue on your sign from using tape, we recommend using a little WD40 on a soft cloth to soften the adhesive. Once the adhesive is removed, you can give the sign a wipe down with damp cloth to clean off the WD40 residue. Note: WD40 has a strong smell, so this should be done in a well ventilated area.

Otherwise, no harsh cleaning chemicals (particularly window cleaner) should be used as they may stain, crack, or degrade the LED Neon strips or acrylic backer.

Under no cicircumstances should your LED Neon sign be washed with excessive water or be submsubmerged in water; doing so will damage the electrical connnections and void your 36 month warranty.

Steveston Creative's LED Neon signs are all handmade (with the help of our trusty lasers and CNC routers to cut out the sign backers).

The premium-quality fabrication process we use involves permanently gluing LED Neon strips to the sign backer. From time to time, small amounts of glue may seep out from underneath the LED Neon during fabrication and be visible on the sign backer. Each of our signs is carefully examined by our team before being packaged-up and shipped to our customers.

In the unlikely event that you recieve your sign and you think the amount of glue showing is not acceptable, you can reach out to us directly via email at info@stevestoncreative.com and we will work with you to resolve your concern. If we deem that the qualquality of your sign does not mee out exceptionally high standards, we will have a new sign made and shipped to you at no cost. (Thankfully, we've never had to do that because the sign won't leave our studio if we are not happy with the quality!)

Although it is technicalltechnically possible for our signs to be hardwired into your building's electrical system, it is not something that we recommoend, nor will we be able to assist you with.

All of our custom LED Neon signs come with a UL safety-rated power supply that plugs into a standard wall outlet.

Should you choose to have your sign hardwired, you would automatically void the three year warranty that comes as a standard with your sign. The reason for voiding the warranty is because you have voluntarily changed one or more of the components in your sign. As such, Steveston Creative can no longer vouch for the safety of your sign, nor can we deterdetermine the cause of failure, should your sign malfunction after it has been hardwired.

Should you choose to bypass our recommendations above and have your sign hardwired anyway, please ensure it is installed by a licensed and trained electrical professional.

Steveston Creative is based in beautiful Victoria, BC on Vancouver Island on Canada's West Coast.

Steveston Creative currently offers LED Neon rentals in Greater Vancouver AND Greater Victoria, BC.

We have partnered with the amazing team at Bespoke Decor to manage the ins-and-outs of our Greater Vancouver rentals. Lower Mainland rentals can be booked directly through Bespoke Decor's website and can be picked-up and returned to Bespoke Decor's location in Burnaby at 4428 Juneau St, Burnaby, BC V5C 4C8. The contact number for Bespoke Decor is +1 (604) 809-0660

Sign rentals in Greater Victoria can be booked directly through the "Rent" section of our website (stevestoncreative.com). Greater Victoria rentals can be picked-up and returned to Steveston Creative's studio at 2514 Fielding Pl, Victoria, BC, V8Z 7Z8. The contact number for Steveston Creative is +1 (604) 360-6078

At present, our LED Neon sign rentals are not available any locations other than Greater Vancouver AND Greater Victoria, BC.

If you are interested in a LED Neon sign for your event but are not within our rental range, we would love to create a custom piece for you to keep! If you would like to create your very own sign, there is no better place online than our Customizer.

Alternatively, you can fill out our Custom Graphic/Logo form and we will get back to you in 24-48 hours with a free quote and mock-up of your custom sign!

At present, our LED Neon sign rentals are only available for customers who can pick-up and return the signs in person to either Greater Vancouver AND/OR Greater Victoria, BC.

If you are interested in a LED Neon sign for your event but are not within our rental range, we would love to create a custom piece for you to keep! If you would like to create your very own sign, there is no better place online than our Customizer.

Alternatively, you can fill out our Custom Graphic/Logo form and we will get back to you in 24-48 hours with a free quote and mock-up of your custom sign!

Steveston Creative currently offers LED Neon rentals in Greater Vancouver AND Greater Victoria, BC.

We have partnered with the amazing team at Bespoke Decor to manage the ins-and-outs of our Greater Vancouver rentals. Lower Mainland rentals can be booked directly through Bespoke Decor's website and can be picked-up and returned to Bespoke Decor's location in Burnaby at 4428 Juneau St, Burnaby, BC V5C 4C8. The contact number for Bespoke Decor is +1 (604) 809-0660

Sign rentals in Greater Victoria can be booked directly through the "Rent" section of our website (stevestoncreative.com). Greater Victoria rentals can be picked-up and returned to Steveston Creative's studio at 2514 Fielding Pl, Victoria, BC, V8Z 7Z8. The contact number for Steveston Creative is +1 (604) 360-6078

Steveston Creative currently offers LED Neon rentals in Greater Vancouver AND Greater Victoria, BC.

The best way to see our current list of available rents is to visit the "Rent" section on our website.

The standard (and minimum) rental period for a sign is three days (typically one day each side of your event to allow for pick-up before and drop-off afterwards).

Should you wish to extend the rental beyond the standard three days, an additional daily rate would apply and would be dependent on sign availability before and after your dates.

Steveston Creative's LED Neon sign rentals range in price from $50-$200 CAD plus taxes depending on the size and complexity of the rental.

The standard (and minimum) rental period for a sign is three days (typically one day each side of your event to allow for pick-up before and drop-off afterwards).

Should you wish to extend the rental beyond the standard three days, an additional daily rate would apply and would be dependent on sign availability before and after your dates.

Steveston Creative currently offers LED Neon rentals in Greater Vancouver AND Greater Victoria, BC.

We have partnered with the amazing team at Bespoke Decor to manage the ins-and-outs of our Greater Vancouver rentals. Lower Mainland rentals can be booked directly through Bespoke Decor's website and can be picked-up and returned to Bespoke Decor's location in Burnaby at 4428 Juneau St, Burnaby, BC V5C 4C8. The contact number for Bespoke Decor is +1 (604) 809-0660

Sign rentals in Greater Victoria can be booked directly through the "Rent" section of our website (stevestoncreative.com). Greater Victoria rentals can be picked-up and returned to Steveston Creative's studio at 2514 Fielding Pl, Victoria, BC, V8Z 7Z8. The contact number for Steveston Creative is +1 (604) 360-6078

Generally, Steveston Creative signs are powered by plug-in power supplies that plug directly into a standard wall outlet.

It is possible for our signs to be battery-powered, but we do not recommend the use of batteries for long term use.

The size of the sign you are renting and the length of time you need the sign to be lit up for will determine whether or not your sign can be powered by a battery pack for your event.

Please reach out to us via email at info@stevestoncreative.com and we will let you know if your rental sign can be battery powered or not.

Important: The information below is a recommendation only. Steveston Creative is not responsible for the wall mounting and/or installation of any of our signs unless we have been specifically hired by the client to install the sign(s) in person.

On average, our rental signs weigh between 5-10lbs per sign.

All signs come with pre-drilled mounting holes in the sign backer. The holes can be used to hang the signs from above or tie it back to a structure. We typically recommend using fishing wire or picture hanging wire to hang the sign. Cable ties can also be used to attached the sign back to a grid or structure.

If you intend to temporarily mount your sign to a smooth flat surface like a wall or glass, 3M Command Strips are the only acceptable method. These will not damage the wall or ot the sign. Any other kind of glue or tape is not acceptable as they will leave residue on the sign and wall. If any glue or residue is found on the sign after the rental has been returned, it the renter may be charged a fee for the time to clean the sign.

On average, our rental signs weigh between 5-10lbs per sign.

If you would like the exact weight of your sign, please reach out to info@stevestoncreative.com and we can provide that information.

We get it, accidents happen from time to time!

Steveston Creative will review the condition of your rental with you at sign-out, and then again at sign-in. If there is any damage (beyond standard wear and tear) that is observed when the sign is returned, Steveston Creative reserves the right to charge the renter for the cost to either clean, repair, or replace the sign completely, if necessary.

At sign out, Steveston Creative will take down the renter's credit card information as a security. No fee will be charged to the card at sign out, this is purelpurely for secusecurity purposes.

Thankfully, we have never had to take the steps to charge a client for damage or loss of a sign, but we do need to put these processes in place to protect these importimportant pieces of our business.

Steveston Creative rental signs are generally provided in a solid protective plywood case that has been custom-made to fit that sign. The plywood case will be lined with foam and/or bubblewrap to protect the sign during transport.

All rental signs must be returned in the protective case they were provided. Failure to return the case along with the sign will result in the renter being charged for the time and materials to fabricate an new custom case.

Yes! Your photographer's will love us...

We know that having the ability to make your sign brighter or dimmer is crucial to getting that perfect photo on your wedding day (or whatever your event is). As such, all rental signs automatically come with an in-line twist dimmer to turn the sign on and off as well as adjust the brightness.

We do not typically provide remote dimmers with rentals as they have a tendency to get lost or damaged easily. That said, we do provide a remote-control with our RGB (colour-changing) rental signs. This give you the functionality to change the colour of your sign, the brightness, and the mode.

We currently accept major credit cards, PayPal, Apple Pay, Google Pay, ShopPay, and gift vouchers.

Please visit the "Shipping" page in the footer of our website for a full list of FAQs on Ordering, Shipping, Refunds, and Returns.

Please visit the "Shipping" page in the footer of our website for a full list of FAQs on Ordering, Shipping, Refunds, and Returns.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.